We are open 7 days a week but have reduced our opening times to 9am till 3pm (out of water) You are asked to read the following carefully before attending and adhere to all site rules (these and our normal rules) and instructions given by staff whilst here. You are also asked to ensure that you adhere strictly to government and training agency guidelines. If we all work together I am sure we can have a happy time getting back in the water.
Please review this document again immediately before your visit as due to the ever-changing nature of the government guidelines we may have to change our procedures at short notice.
Please do not come to Wraysbury if you are suffering with any symptoms associated with Covid-19, flu, colds, if you feel unwell or if you have been in contact with anyone with symptoms or who has tested positive in the last 14 days.
Numbers of people on site are going to be restricted to enable social distancing to occur. As a result only divers are allowed on site (no spectators, with the exception of essential surface support).
No need to book in advance.
Please do not arrive at Wraysbury Dive Centre early i.e. before 0900am. If you queue outside it upsets our neighbours and as such we have to ask to you move away and wait in the village. It also causes bad feeling when we have to ask you to move away which is unfair on our staff.
Please bring your £15 entry fee in the correct cash and have it ready on arrival. You will be asked to place this in a box. We are unable to accept card or pre-payments.
Please park where and as directed
Please follow the ‘arrive, dive, leave,’ mantra. Unfortunately we cannot allow people to hang around chatting after dives.
No dogs until further notice
In line with government guidelines, no groups of more than 6 persons are allowed. If persons within the group are not from the same household, 2m social distancing must apply at all times. If you are teaching please note your group of six will include you, your shore support, safety diver and students. We are allowing dive centres and clubs to bring up to two groups of 6 per day but they must remain separate at all times with the exception of shore support which may cover the two groups. Instructors/Divemasters/Safety Divers cannot be shared across two groups who are on site at the same time as we cannot have anyone sitting around waiting for an Instructor/Divemaster/Safety Diver to exit the water. We still need to stick to the arrive, dive, leave mantra. Please maintain social distancing wherever possible, this is your responsibility.
All litter is to be removed from site.
There will be hand santiser around the site. Please feel free to use.
Only one group/buddy pair to use the water entry/exit points at any one time. Please be patient with each other.
No equipment to be left at the water entry/exit points or on kitting up benches.
Food and drink is available from our hatch.
Again please bring cash for payment.
Please queue using the markers outside of the hatch and step forward only when directed by staff.
Toilets and Changing areas
Our changing rooms will be closed until further notice. Please do not use them.
Please do not use the toilet cubicles as changing rooms.
If the toilets are in use please queue outside of the building where markers are in place. Do not queue inside the toilet building or on the ramp as this will make social distancing impossible.
Please use hand sanitiser and wash hands when using the facilities.
Gas fills/Kit Hire
We are currently only able to provide air fills not nitrox, oxygen or trimix.
We can now offer air fills even if you are not diving at Wraysbury from Monday to Friday between 10am and 3pm. Please bring a diving certification with you as we are only offering fills to divers.
Please follow the queuing system outside of the gas fill station if you are wishing to get gas fills or kit hire.
Please follow all instructions given to you by staff as to when and where to move forward and leave/pick up your cylinder or equipment.
Please note that availability of kit hire may be restricted due to the long-time required for cleaning between uses. Please note as per usual we do not hire masks, boots, hoods, gloves or drysuits.
Our main building will be closed to customers with the exception of access to the shop. Please wear a face coverings when coming into the shop.
If access to the shop is required please alert the kitchen staff who will allow you in one person at a time.
Please note that diver training should only be taking place if it complies with government rules and if your training agency and insurance company allow it. It is imperative you read your agency’s guidelines.
As swimming pools are currently not allowed to open under government guidelines you may wish to use our confined water area. It is very popular so please contact us to reserve it.
No groups of more than 6 allowed including instructor, in-water rescuer and surface support. This is as designated by government guidelines.
All persons within a group must be getting in the water at the same time to avoid persons waiting around unnecessarily on site.
Training must follow social distancing rules at all times.
All schools and clubs are responsible for their own first aid provisions including oxygen and also kit cleaning provision.
No cleaning fluids to be disposed of on-site as it can be harmful to the environment.
These rules have been put in place for the safety of everyone, both customers and staff. They may be subject to change as government and scientific advice changes. Please stick to the rules to avoid staff being put in the uncomfortable and unfair situation of having to ask persons to leave.