Fax: 001 (407) 901-6400
As you may have all heard on the news, the government has decided to relax covid rules from the 19th July and place the onus on businesses and individuals to make their own decisions regarding covid and safety. Despite the government’s relaxation we will be keeping our current rules and regulations the same for the time being. Numbers of covid infections are increasing at a concerning rate in the UK and our main priority is to keep everyone safe and diving (staff, divers and visitors alike).
As a quick reminder:
Please do not visit us if you feel unwell in any way, have tested positive for covid, are awaiting the results of a covid test, if you have been instructed to isolate or have been in contact with anyone who has tested positive. Feeling unwell includes symptoms of colds (whether or not you have tested positive or negative for covid). This rule applies regardless of whether or not you have received both vaccines.
The main building will remain closed unless access to the shop is required. Anyone wishing to use the shop will be required to wear a face mask unless exempt. Facemasks are important in preventing infection spread and as many of us have vulnerable friends, family members and loved ones that we want to keep safe, please help us by wearing one when necessary.
The inside changing rooms will remain closed (the outside modesty hut can be used for changing). Toilets will remain open for use by one person at a time.
As much as we would love to do it to help the environment, we are still unable to take your drinking vessels into our kitchen for filling.
On a positive note, we will be putting out benches on the grass area again for use by you. They will be placed, spaced apart to allow for distancing so please do not move them and be sensible when using them with regards to numbers.
Full rules and guidelines can be found below
Thank you for your continuing support and co-operation. We look forward to seeing you diving again soon.
Please do not come to Wraysbury if you are suffering with any symptoms associated with Covid-19, flu, colds, if you feel unwell, if you are waiting for covid test results or if you have been in contact with anyone with symptoms or who has tested positive within the last 14 days.
We are now allowing spectators on site but we cannot allow anyone under the age of 16 who is not diving.
There is no need to book in advance - we do not have the facility to do this. We have a very large carpark and as such we are able to get everyone in the water who wants to.
Please do not arrive at Wraysbury Dive Centre early I.e. before 0900am. If you queue outside it upsets our neighbours and as such we have to ask you to move away and wait in the village. This can sometimes cause bad feeling which is unfair on our staff.
Please bring your £15 entry in cash and have it ready upon arrival. You will be asked to place this in a bucket. We are unable to accept card or pre-payments due to the internet black hole that is our village.
Please park as and where directed. You are never parked far from the waters edge.
Please follow the ‘arrive, dive, leave,’ mantra. This does not mean you cannot do multiple dives or have a cup of tea between - it simply means please do not hang around unnecessarily chatting before, between and after dives.
Instructors/Divemasters/safety divers cannot be shared across two groups who are on site at the same time as we cannot have groups waiting out of the water for an instructor to become available.
All litter that did not originate from Wraysbury Dive Centre must be removed from site.
There will be hand sanitiser available at various points around the centre. Please feel free to use.
Only one buddy pair to use the water entry/exit points at any one time. Please be patient with each other.
No equipment to be left at the water entry/exit points or on the kitting up benches.
Food and drink will be available from our hatch.
Please bring cash for payment as we cannot accept cards.
Please queue using the markers outside of the hatch and step forward only when directed by staff.
We cannot accept any of your drinking vessels into our kitchen - this includes tea/coffee cups. We also cannot accept your water bottles or provide tap water as we do not have mains water on site. We have bottled water for purchase.
The bar is currently closed for alcohol sales.
Our indoor changing rooms will be closed until further notice. Please do not use them. There is an outdoor modesty hut for use.
Toilets are available but are strictly not to be used for changing in. If this happens the toilets have to close to be cleaned which is unfair on everyone else on site.
If the toilets are in use, please queue outside of the building where markers are in place. Do not queue inside the toilet building or on the ramp as this makes social distancing impossible.
Please use hand sanitiser and/or wash hands before and after using the facilities.
We are currently only able to provide air fills, nitrox and oxygen.
Until further notice, we are only able to provide air fills to those not diving on site on weekdays (mon-fri) between 9am and 2pm. We will still not be able to provide offsite air fills on weekends. All offsite nitrox fills will need to be left overnight.
Please follow the queuing system outside of the gas fill station if you are wishing to get gas fills or kit hire.
Please follow all instructions given to you by staff as to when and where to move forward and leave/pick up your cylinder or equipment.
Please remove all equipment from your cylinder before bringing it for filling. The only exception is if you have a twinset with a wing bolted to the cylinders.
Please note that we cannot accept card payments due to internet connectivity in our area. If possible, please bring the correct payment to the gas station with you.
Availability of hit hire may be slightly restricted due to the long-time required for cleaning between uses.
Our main building will be closed to customers with the exception of access to the shop (after 12th April).
If access to the shop is required, please alert the kitchen staff who will allow you in one person at a time. Face coverings must be worn in the shop.
Please note that diver training should only be taking place if it complies with the government rules and if your training agency and insurance company allow it. It is imperative that you read your agency’s guidelines.
If you are struggling with swimming pool availability, please remember that our confined water area is available for hire.
Exact numbers in your groups are for you to risk assess and justify. You as the event organiser are responsible for managing your diving project including ensuring that all government and site rules regarding covid are adhered to. Whilst on site, your suface support (who must be a competent person and aware of their roles and responsibilities) will be the responsible person for all covid matters within your group.
All persons within a group must be getting in the water at the same time to avoid persons waiting around unnecessarily on site.
Training must follow social distancing rules at all times.
All schools and clubs are responsible for their own first aid provisions including oxygen and also kit cleaning provision.
No cleaning fluids are to be disposed of on site as it can be harmful to the environment.
These rules have been put in place for the safety of everyone, both customers and staff. They may be subject to change as government and scientific advice changes. Please stick to the rules to avoid staff being put in the uncomfortable and unfair situation of having to ask persons to leave.